LEGAL
Privacy Policy
This policy explains how NodeLivo Enterprise handles personal information to operate the website, support customers and fulfil orders.
Information we handle
We handle the name, contact details, avatar, address, account details and order information you provide, along with access records needed to operate the website. Optional identity details, date of birth and payment account information should be supplied only where relevant to a requested feature.
How information is used
Information is used to manage accounts, process orders and payment reconciliation, deliver services, answer support requests, maintain security and meet applicable obligations. Displaying an avatar publicly does not authorise publication of identity or payment account details.
Service providers and payments
Relevant information may be processed by providers used for payments, hosting, email or other necessary services, under their own policies. Do not submit full payment card numbers, security codes, account passwords or wallet recovery phrases in profile fields or support tickets.
Retention, security and browser data
Information is retained for business needs and applicable requirements, with reasonable measures to restrict unauthorised access. Cookies or local storage may maintain sign-in, language preferences and essential functionality. No network transmission or storage method can guarantee absolute security.
Your choices and contact
You can update editable account details or use the contact page to request access, correction or deletion. We may need to verify your identity. Records required to be retained, or information for an outstanding order, may not be removable immediately.